MyIntro (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at myintro.ai, use our application at app.myintro.ai, or otherwise use our services (collectively, the “Services”).
Information we collect
We collect information you provide directly, information generated through your use of the Services, and limited technical data from your device.
- Account information such as your name, email address, phone number, and profile photo.
- Profile content including work history, education, skills, social links, and custom profile URLs.
- Video introductions, Q&A recordings, and related metadata such as duration and upload timestamps.
- Identity verification documents and verification status when you choose to verify your identity.
- Usage and analytics data such as profile views, section engagement, device type, and session duration.
- Communications you send to us, including support requests and feedback.
- Technical data such as IP address, browser type, operating system, and cookies or similar technologies.
How we use your information
We use the information we collect to operate, improve, and secure the Services.
- Create, maintain, and display your career profiles.
- Provide AI-powered video coaching, scoring, and feedback on your recordings.
- Generate shareable links, QR codes, and PDF exports.
- Process identity verification and display verification badges on your profile.
- Show you analytics about how viewers engage with your profiles.
- Authenticate your account and prevent fraud or abuse.
- Respond to support requests and communicate service updates.
- Comply with legal obligations and enforce our Terms and Conditions.
How we share your information
Your public profile information and videos are visible to anyone you share your profile link or QR code with. We do not sell your personal information.
We may share information with service providers who help us host, process, analyze, or support the Services, subject to contractual confidentiality obligations. We may also disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or sale of assets.
Video and profile content
You control which profiles you create and who can access them through the links you share. Video content is stored securely and processed to provide playback, coaching feedback, and export features. You may delete recordings and profiles through your account settings, subject to reasonable backup retention periods.
Identity verification
If you use identity verification, we collect and process government-issued identification documents solely to confirm your identity. Verification data is handled using encryption and access controls. We do not publicly display your identity documents; only your verification badge status may appear on your profile.
Cookies and analytics
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how visitors use our website. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
Data retention
We retain your information for as long as your account is active or as needed to provide the Services. If you delete your account or request deletion, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law or for legitimate business purposes such as security and dispute resolution.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing or request portability. You can update much of your information directly in your account settings. To exercise other rights, contact us at the email below.
Security
We implement technical and organizational measures designed to protect your information. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
The Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
International users
If you access the Services from outside the country where our servers are located, your information may be transferred to, stored, and processed in other countries where data protection laws may differ from those in your jurisdiction.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Material changes may also be communicated by email or in-app notice where appropriate.
Contact us
If you have questions about this Privacy Policy or our data practices, contact us at support@myintro.ai.
See also Privacy Policy and Terms and Conditions.